At Primier Infratech, we are committed to ensuring a seamless and satisfying experience for our clients. Our Return & Refund Policy outlines the terms and conditions applicable to refunds for services rendered. We encourage our clients to review the following details to better understand our approach:
1. Refund Eligibility
- Refunds are applicable only for services explicitly covered under refundable agreements.
- If a service is canceled by Primier Infratech or a significant error occurs on our part, clients may qualify for a refund.
2. Non-Refundable Services
- Fees associated with consultation, advisory, and completed brokerage services are non-refundable.
- Any third-party expenses incurred on behalf of the client, such as legal fees, registration costs, or property-related charges, are also non-refundable.
3. Refund Process
- Requests for refunds must be submitted in writing via email to our customer support team at [support email], along with relevant details such as the service agreement and proof of payment.
- Refund requests will be reviewed on a case-by-case basis to ensure compliance with our policies.
4. Processing Time
- Approved refunds will be processed within 15 business days of receiving the request and required documentation. The refund will be made using the original payment method unless otherwise agreed upon.
5. Disputes & Resolution
- In the event of a disagreement, our team will work closely with clients to resolve the issue amicably.
- If further assistance is needed, disputes may be escalated to a senior manager for review.
Contact Us
If you have any questions or need further clarification regarding our Return & Refund Policy, please feel free to contact us:
- Email: primierinfratech@gmail.com
- Phone: +91 96437 99162
At Primier Infratech, our goal is to build trust and provide exceptional service. This policy ensures transparency and fosters long-term relationships with our valued clients.